Privacy Policy
Last updated: August 2025
Introduction
Jan Halama, operating under the business name Flownetic ('we', 'our', or 'us'), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a consultation or demo
- Subscribe to our newsletter
- Apply for employment
- Contact us for support
We may collect:
- Name and contact information (email, phone number)
- Company name and job title
- Business process descriptions and requirements
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
- Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third-party sources, such as:
- Business partners and service providers
- Social media platforms (if you interact with our social media accounts)
- Public databases and directories
How We Use Your Information
We use the information we collect for various purposes:
Service Delivery
To provide and maintain our AI automation services, process consultations, and deliver demos
Communication
To respond to your inquiries, send important updates, and provide customer support
Marketing
To send newsletters, promotional materials, and information about our services (with your consent)
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements
Security
To protect against fraud, unauthorized access, and other security threats
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our business (e.g., email services, hosting)
Legal Requirements
When required by law, court order, or government regulation
Business Transfers
In connection with a merger, acquisition, or sale of assets
Protection
To protect our rights, property, or safety, or that of our users or the public
Consent
With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Business needs and legitimate interests
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access
Request access to your personal information
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Portability
Request a copy of your data in a portable format
Restriction
Request restriction of processing in certain circumstances
Objection
Object to processing based on legitimate interests
Withdrawal
Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Essential Cookies
Required for basic website functionality
Preference Cookies
Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Other appropriate safeguards as required by law
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: